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Admission Procedure

admissionhealth service  Patient reports to the reception of the hospital.

health service  Front desk executive enquires about the patient’s problem.

health service  Reception office refers the patient to the concerned department/doctor.

health service  Patient reports there, and concerned doctor investigates the patient’s case history.

health service  If required, patient is advised for admission in the hospital. In case of admission, the patient is given the admission date and

health service  admission form is filled for further formalities.

health service  Except for emergency cases, admission to the hospital is done by appointment. This will be recommended by the specialist

health service  during the patient’s outpatient consultation.

health service  Before admission, the counseled by the front desk executive regarding the treatment package which includes.
tick  Estimated bill size

tick  Average length of stay

tick  Various modes of payment accepted

tick  Documents to bring on the day of admission


admissionarrow  When the patient arrives at the ward, our ward staff will orientate the patient to the ward and the facilities available. Patient will then be clerked by the ward doctor – this involves taking a detailed medical history and ordering of tests if necessary.
arrow  During the patient’s stay in the hospital, he/she will be attended by a team doctors comprising of medical specialists, assisted by medical officers and house officers. Every care is taken in respect of patient care, treatment, meals, dress and health recovery.
arrow  The daily routine in the ward includes activities such as ward rounds by doctors, medication, meals, visiting hours and bedtime. However, this routine may vary as laboratory tests, x-ray, treatment and other procedures will take place when required.
arrow  If required, the doctors operate the patient as part of the treatment.
arrow  The patient’s medical records and information on their medical condition are confidential. We will only share this information with the patient and the next-of-kin. If the immediate family members wish to know more about the patient’s condition, they can approach the appropriate coordinator to arrange for convenient time to meet the concerned doctor.
arrow  The safety and wellbeing of our patient is our utmost concern to us. We advise our patients to remain within the hospital premises until they are discharged by the concerned doctor.
arrow  A discharge summary certificate will be given to the patient before leaving the ward. In case the patient needs a medical certificate, he/she has to inform the doctor or nurse in advance so that it can be prepared before the patient’s leaves.



arrow  Before leaving the ward, patient is handed over with detailed discharge summary, which includes doctor’s advice on their further follow-up treatment, daily routine diet, and medical prescription.
arrow  The doctors may give the patient an appointment for follow-up at the Specialist Outpatient Clinic. If the patient needs to reschedule the outpatient appointment after discharge, they can feel free to contact the concerned doctor.